Refund / Returns Policy


Thanks for purchasing our products at myBoonies.

In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it, unused and undamaged in any way.

After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund. Our products are not suitable in the water as our copper buttons / vents may deteriorate, especially in salt water.

If anything is unclear or you have more questions feel free to contact us at:


Please be aware that if you have placed a bulk custom order for your club, university, school or business, we do not accept returns. These products have been put together by one of our account managers in conjunction with the individual who organised the order and it is their responsibility to make sure they are 100% happy with the designs presented to them before ordering.

We process a vast amount of custom orders every month and the lead time stated by your account manager is an approximation of the time that it will take to produce your hats. Very much depending on the amount of custom products that we process every month, your order is sometimes finished before or after the estimated finish date and we do not accept refunds for orders that exceed this.

If anything is unclear or you have more questions feel free to contact us at: